FAQ
Any questions?
Frequently Asked Questions
Yes. All coins offered are authentic and have been carefully examined before being offered for sale.
Each coin is accurately described and presented in a transparent manner.
The coins are selected according to strict criteria: authenticity, historical and numismatic interest, state of preservation, and consistency with the site’s specialisation.
No doubtful or non-compliant coins are offered for sale.
The descriptions are written with care and are based on direct observation of each coin.
They mention the essential elements: type, issuing authority, dating, condition and any specific features.
They are also supported by recognised numismatic reference works.
The photographs are taken with the greatest care in order to reflect the actual appearance of each coin as accurately as possible.
The aim is to provide an honest and faithful image, without retouching intended to alter the appearance of the coin.
The quality of the photographs is expected to improve progressively, with a constant concern for transparency and improvement.
No. The coins are not sold through immediate payment.
The website operates on a reservation system in order to ensure the actual availability of the coins and to avoid simultaneous sales.
When you reserve one or more coins:
your request is recorded,
the availability of the coins is checked manually,
if one or more coins are available, you will receive an invoice including only the available coins,
any coins that are unavailable will be indicated to you.
No payment should be made before receiving this invoice.
Yes. It is possible to reserve several coins within a single request.
If some coins are available and others are not, only the available coins will be included on the invoice, with shipping costs applied only once.
No. Shipments are carried out exclusively within the European Union.
This choice helps to avoid administrative formalities related to the export of cultural goods and ensures safer shipping conditions.
The coins are shipped using carriers selected for their reliability and their ability to insure valuable and collectible items.
Each shipment includes careful packaging, tracking and appropriate insurance.
Shipping costs include packaging, secure transport and insurance.
The use of specialised carriers ensures better protection of the coins, but involves higher costs than standard shipping.
Orders are generally shipped within 2 to 5 working days after payment has been received.
Delivery times may vary depending on the destination country and the carrier.
Payment is made exclusively by bank transfer, after receipt of the invoice.
This payment method allows prior verification of availability and ensures a clear and well-structured transaction.
Payment must be made only after receiving the invoice.
No payment should be made before the availability of the coins has been confirmed.
The return conditions are detailed in the general terms and conditions of sale.
For any question or specific situation, it is recommended to contact us before or after the purchase.
Of course. For any question regarding a coin, shipping or an order, you may contact us before making a reservation.
You will receive a clear and honest reply.
In some cases, yes.
If you wish to sell coins, please feel free to use the contact form to describe what you would like to offer. We will get back to you as soon as possible. We deal exclusively in collectible coins (not investment gold, silver or platinum). We are not interested in euro coins.