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Frequently asked questions
Quickly find answers to the most frequently asked questions.
Yes. All coins offered are authentic. They are carefully examined and described before being offered for sale.
No, we do not clean coins. Some coins may have been cleaned in the past. When this is the case, this information is stated in the description.
No. Shipping is limited to the European Union.
Yes. Shipments are made using a carrier offering insurance suitable for collectible items. Insurance coverage is limited to a maximum of €500 per shipment.
No. Coins are offered on a reservation basis.
By confirming the reservation, you submit a reservation request.
Availability is then checked manually.
After your request is submitted:
the availability of the coins is checked,
if one or more coins are available, you will receive an invoice including only the available coins, together with payment details,
any unavailable coins will be communicated to you.
No payment should be made before receiving the invoice.
Payment is made exclusively by bank transfer, after confirmation of availability and receipt of the invoice.
Yes. You can ask a question before reserving via the contact form.